A Word From Our Wonderful Customers!
Fresh & Clear Pool Service takes pride in providing superior customer service in all we do, whether we’re renovating or remodeling an existing pool and spa, or providing residential or commercial service and repair. We value our customers and appreciate hearing from you. Please take a few minutes to read through our customer reviews to see what some of our clients have to say about their experience with us.
“I received a few estimates to replaster my pool. Fresh and Clear came in the lowest. I don’t always go with the “lowest” bid, but Ashley from Fresh and Clear followed up on the bid. The other companies didn’t even ask if I was interested in their doing the work. Not only was the bid the best, but the customer service was exceptional! I am older and have gotten a bit cynical about how businesses treat their customers. Not the case with Ashley and Jessica. If I called and Jessica answered the phone, she made sure Ashley received the message, and Ashley always called me back as soon as she could. If Ashley emailed me something, she text or called me just to let me know to look for an email. When the work was finished, I used their pool service for the week after it was done, and John was incredible! He worked every day very hard at making my pool sparkle. On the last day, he took the time to answer the multiple questions I had so I could keep the pool looking good by doing the work myself. I don’t generally ever post a review, but Fresh and Clear definitely deserve it! I would recommend this company to anyone!”
“I found this company accidentally and I couldn’t be happier that I did. Not only did Ken help me refurbish my pool vac but he got me squared away with a variable speed pump when my old, loud energy sucker conked out! Anytime I’ve had an issue he’s been quick to get on it and helped me troubleshoot my breaker issue on his day off! Couldn’t ask for better customer service!”
“Excellent service! The tech and the receptionist I talked to were amazing. They were assigned as the second company through my warranty because the first company could not figure out what was wrong during the first 5 visits. Fresh and clear came out, fixed it the first time, and went above and beyond to make everything right. I will use them outside of warranty-related problems from now on!”
“Trustworthy, professional, very knowledgeable, friendly staff, and overall great service!! It’s really difficult to find a pool company you can trust, one that actually services your pool and services it correctly, and Fresh and Clear is the only one I would trust! Thank you Fresh and Clear!!”
“Fresh and Clear Pool Service came out to replace our water heater. They were quick to respond to both emails and phone calls. Their pricing was comparable to other quotes I received and I chose them because they were recommended by the Hayward company which was the water heater I had and was over 15 years old and I wanted to replace it with another Hayward. They did everything to guarantee our satisfaction and we would recommend this company as well as use them again.”
“Pool motor failed(screaming loud) contacted fresh and clear, they were approved thru Nevada power as an authorized company to install new variable speed pool motor. The person that answered the phone was polite and listened; sent an email. To pre-approve costs & schedule with me. Their serviceman showed up on time with a call ahead. He also was down-to-earth, polite, and professional. Upon returning home after my own workday, I found the system completed, working and he even painted my replaced PVC grey to match other pipes. Very overall happy with this company. Will use them again if I can’t do something myself.”
“Fresh and Clear did an awesome job in our pool repair. Acid wash was long overdue. They repaired some exposed, stained rebar in the plaster as if nothing ever happened. Also replaced all our in-floor cleaning heads. Timely service, great price, and I got my pool back just in time for the warm weather.”
“I have been using Fresh and Clear Pool Service for over 10 years now. I just had them install a new Hayward variable speed power-saving pool pump and at the same time had them clean out my filter and replace the pool light. I have never been steered wrong by this pool company!”
“I have had Fresh and coming up on a year… they do an excellent job. Only once did some green algae start forming and they quickly corrected in the following week. Nice that they clean the filter twice a year included with the monthly charge. Others charge extra for that.”
“Fresh & Clear is one of the best pool service companies I’ve ever used before. I called them out to give me a free quote. I was ready to replace my pool heater and the tech said he could fix it. It would have been easier for them to charge me more and replace it than fix it but it was much better for me to get it fixed. Their office staff was also very helpful and answers the phone when you call. Fresh & Clear = integrity and customer service.”